Responsibilities:

• Collaborate with business stakeholders and analysts to gather requirements and understand user interface design needs.
• Design and develop user interfaces and responsive web applications using HTML, CSS, and JavaScript within the Mendix low-code development platform.
• Implement interactive features and functionality based on user requirements and specifications.
• Create reusable and modular UI components to ensure consistency and scalability across applications.
• Optimize applications for maximum speed and scalability.
• Conduct thorough testing and debugging to ensure high-quality and error-free code.
• Collaborate with cross-functional teams including designers, testers, and project managers to deliver projects within specified timelines.
• Stay updated with the latest trends and advancements in HTML, CSS, and JavaScript development.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a Mendix Developer, with a strong portfolio of successful Mendix projects.
• Proficiency in HTML, CSS, and JavaScript.
• Experience with the Mendix low-code development platform is required.
• Strong understanding of user interface design principles and best practices.
• Knowledge of responsive web design techniques and frameworks.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Self-motivated and able to work independently as well as part of a team.

The Service Delivery Manager (SDM)/Service Delivery Executive(SDE) is responsible for the effective management and organization of operational aspects of IT Services. Owner of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required.

Technologies involved in immediate project that this position will manage includes:

AWS Certificate Manager, Entrust (ECMS), CyberArk - Privileged Access Management (PAM / OPM / EPM), Citrix, Firewall & FW Mgmt - Checkpoint, Cloudflare, Patch Management - Ivanti, Decom Tool - Blanco, Vulnerability Scanner - Tenable, Forward Proxy - Squid, Automation Tool - Bluestreak

• Experience:

  • 10 years of experience, with at least 5-8 years in IT Outsourcing and Infrastructure Management Services interfacing directly with customer according to the agreed upon SLAs
  • Ideal candidate would be expected to have good hands-on experience and understanding of technology landscape in Systems (Server & storage side), Network, Security Services, Desktop, Messaging and End User Computing services.
  • Develop and/or adhere to KPIs that were mutually agreed by the client, include the KPIs in dashboards, client meetings, SLA contracts. Review the KPIs in a recurring setup to gain customer confidence.
  • Demonstrated ability to work with technical teams and understand the issues involved in providing services to customers under such a construct esp. as it pertains to Infrastructure management services
  
  

  IT Services Management:

  • Create, own and maintain good process and documentation on due diligence, KT trackers for different service lines, bottoms up analysis, compliance task matrix, sow, DRR documents, etc., for infra related service delivery of new accounts.
  • Will be the single point contact and will be responsible for the overall management of IT Services for the customer.
  • Make recommendations on strategies in respect of various security frameworks, technologies and processes.
  • Establish and maintain standards and methodologies for providing IT Services to the customer in respect of operational issues.
  • Develop OKRs and provide the periodical reports and other ad-hoc reports as per the contract to the customer
  • Drive internal and third-party service review meetings covering performance, service improvements, quality and processes
  • Deliver continual improvement in service measures, KPIs. ensure that the projects initiated by the customer are completed as per the agreed timelines, costs, etc and relevant proposals are submitted within the stipulated timeframe.
  • Automation in service delivery, maintain DR and Business continuity processes for customer
  • Resource management, utilization reporting, P&L reporting, value add to customer-YOY by working closely with the in consultation with COE and HCL architecture head.
  • Overall Customer Satisfaction
  • Overall employee satisfaction

Responsibilities:

• Collaborate with cross-functional teams to gather requirements and understand business needs.
• Design and develop high-quality software solutions using the Go programming language.
• Write clean and maintainable code following best practices and coding standards.
• Conduct thorough testing and debugging to ensure software quality and performance.
• Participate in code reviews to provide feedback and ensure code quality.
• Optimize applications for maximum performance and scalability.
• Integrate software components with external systems and databases.
• Maintain documentation for developed software components.
• Keep up-to-date with the latest trends and advancements in the Golang community.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a Golang Developer with a strong portfolio of successful projects.
• Proficiency in the Go programming language.
• Strong understanding of software development principles and best practices.
• Experience with building and optimizing high-performance applications.
• Knowledge of software testing and debugging techniques.
• Familiarity with version control systems such as Git.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Self-motivated and able to work independently as well as part of a team.

Responsibilities:

• Collaborate with stakeholders to understand business goals, objectives, and requirements.
• Analyze existing business processes and workflows to identify areas for improvement.
• Gather and document business requirements, user stories, and use cases.
• Translate business requirements into functional specifications for development teams.
• Work closely with cross-functional teams to ensure project delivery and alignment with business objectives.
• Perform gap analysis and propose innovative solutions to enhance business processes.
• Conduct data analysis and present findings to support data-driven decision-making.
• Create and maintain documentation including process flows, system diagrams, and user manuals.
• Collaborate with QA teams to define test plans and ensure high-quality project deliverables.
• Provide support and guidance during system implementation and post-implementation phases.
• Stay updated with industry trends and best practices in business analysis.

Requirements:

• Bachelor's degree in Business Administration, Computer Science, or related field.
• Proven experience as a Business Analyst or similar role.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to effectively collaborate with stakeholders at all levels.
• Experience with gathering and documenting requirements using industry-standard methodologies.
• Familiarity with project management principles and software development life cycle (SDLC).
• Proficiency in using business analysis tools and techniques.
• Strong attention to detail and organizational skills.
• Ability to work independently and prioritize tasks effectively.

Responsibilities:

• Collaborate with stakeholders to gather requirements and understand business needs.
• Design and develop customized Salesforce solutions using Apex, Visualforce, and Lightning components.
• Create and maintain Salesforce objects, workflows, validation rules, and custom fields.
• Configure and customize Salesforce applications and modules to align with business processes.
• Integrate Salesforce with external systems using REST and SOAP web services.
• Develop and execute test plans to ensure the quality and reliability of Salesforce solutions.
• Optimize Salesforce performance and troubleshoot issues as they arise.
• Create and maintain technical documentation for Salesforce solutions.
• Stay updated with the latest Salesforce features, releases, and best practices.
• Provide ongoing support and training to Salesforce users.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a Salesforce Developer or similar role.
• Salesforce Platform Developer I certification (additional certifications are a plus).
• Proficiency in Salesforce development, including Apex, Visualforce, and Lightning components.
• Experience with Salesforce configuration and customization.
• Knowledge of Salesforce integration techniques using REST and SOAP web services.
• Familiarity with Salesforce data model, security model, and sharing rules.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to work independently and manage multiple tasks simultaneously.

• Strong knowledge in Incident, Problem and Change Management process
• Strong technical knowledge and proven experience of handling large customer environment with various security related tools/products/technologies.
• Should have good documentation and SOP preparation skills
• Well versed in handling ticketing system and dispatching
• Should have minimum 4 years of experience in below products
• o AWS Certificate Manager
• o Entrust (ECMS)
• o CyberArk - Priviledge Access Management (PAM / OPM / EPM)
• o Citrix
• o Firewall & FW Mgmt - Checkpoint and Palo Alto
• o Cloudflare
• o Patch Management - Ivanti
• o Decom Tool - Blanco
• o Vulnerability Scanner - Tenable
• o Forward Proxy - Squid
• o Automation Tool - Bluestreak

* Responsible for managing team of 15 System Engineers on technical perspective
* Act as Subject Matter Expert and technical point of escalation

Responsibilities:

• Collaborate with stakeholders to understand business requirements and strategic goals.
• Design and develop architectural solutions using Java, Java EE, and related technologies.
• Define and enforce coding standards, best practices, and development processes.
• Evaluate and select appropriate architectural frameworks, platforms, and tools.
• Create and maintain architectural models, diagrams, and documentation.
• Guide and mentor development teams on architectural principles and best practices.
• Identify technical risks and provide mitigation strategies.
• Collaborate with cross-functional teams to ensure architectural integrity and alignment.
• Stay updated with the latest industry trends and advancements in Java enterprise technologies.
• Lead proof-of-concept projects and technology evaluations.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a Java Enterprise Architect or a similar role.
• In-depth knowledge of Java, Java EE, and related technologies.
• Strong understanding of architectural design patterns and principles.
• Experience with enterprise-level application integration and messaging frameworks (e.g., JMS, ESB).
• Proficiency in database design and SQL.
• Excellent problem-solving and analytical skills.
• Strong leadership and communication abilities.
• Ability to collaborate effectively with stakeholders at all levels.
• Experience in Agile development methodologies is a plus.

Responsibilities:

• Lead and mentor a team of developers, providing technical guidance and support.
• Collaborate with stakeholders to understand project requirements and business objectives.
• Design, develop, and maintain full-stack applications using front-end and back-end technologies.
• Ensure the scalability, performance, and security of developed applications.
• Implement and enforce coding standards and best practices across the development team.
• Manage the full software development lifecycle, including planning, estimation, and delivery.
• Conduct code reviews and provide feedback to maintain code quality and consistency.
• Identify technical challenges and provide innovative solutions.
• Stay updated with the latest trends and advancements in full stack development.
• Collaborate with cross-functional teams including designers, testers, and project managers.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a Full Stack Developer, with experience in leading development teams.
• Proficiency in front-end technologies such as HTML, CSS, JavaScript, and modern JS frameworks (e.g., React, Angular, or Vue.js).
• Strong back-end development skills with proficiency in one or more programming languages (e.g., Java, Python, or Node.js).
• Experience with databases and SQL, as well as ORM frameworks.
• Knowledge of web services, APIs, and integration techniques.
• Familiarity with DevOps practices and CI/CD pipelines.
• Excellent problem-solving and analytical skills.
• Strong leadership and communication abilities.
• Ability to work effectively in a fast-paced and collaborative environment.

We are seeking an experienced Project Manager with SACWIS (Statewide Automated Child Welfare Information System) experience to join our team. As a Project Manager, you will be responsible for overseeing the implementation and successful delivery of SACWIS projects. Your in-depth knowledge of SACWIS and proven project management skills will be crucial in ensuring the on-time and within-budget completion of projects.

Responsibilities:

• Lead and manage SACWIS projects from initiation to closure, ensuring project goals and objectives are met.
• Collaborate with stakeholders to define project scope, requirements, and deliverables.
• Create and manage project plans, including timelines, resources, and budgets.
• Identify and mitigate project risks and issues, and implement effective risk management strategies.
• Coordinate and communicate with cross-functional teams to ensure alignment and project progress.
• Monitor and track project progress, milestones, and deliverables.
• Facilitate effective communication and collaboration between project team members and stakeholders.
• Manage project documentation, including project charters, requirements, and status reports.
• Ensure compliance with project management best practices and methodologies.
• Provide regular project updates to senior management and stakeholders.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Proven experience as a Project Manager, with specific experience in SACWIS projects.
• In-depth knowledge and understanding of SACWIS implementation and child welfare processes.
• Experience in managing large-scale IT projects within government or public sector organizations.
• Strong understanding of project management methodologies and best practices (e.g., PMBOK, Agile).
• Excellent leadership, communication, and stakeholder management skills.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• PMP (Project Management Professional) certification is a plus.
• Experience with SACWIS platforms and related technologies is highly desirable.

Responsibilities:

• Design and develop SharePoint sites, lists, libraries, workflows, and forms.
• Customize SharePoint sites and pages using web parts, master pages, and CSS.
• Create and configure PowerApps applications to automate business processes.
• Integrate SharePoint with PowerApps, Power Automate (Flow), and other Office 365 services.
• Collaborate with stakeholders to gather requirements and understand business needs.
• Translate business requirements into technical specifications and design documents.
• Perform system testing, debugging, and troubleshooting to ensure quality deliverables.
• Provide end-user support and training for SharePoint and PowerApps solutions.
• Stay updated with the latest SharePoint and PowerApps features and best practices.
• Ensure compliance with SharePoint governance and security policies.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Proven experience as a SharePoint/PowerApps Developer or similar role.
• Strong understanding of SharePoint architecture, administration, and development.
• Proficiency in SharePoint Framework (SPFx), SharePoint Designer, and PowerShell scripting.
• Experience in designing and developing custom SharePoint web parts and solutions.
• Knowledge of SharePoint REST API, CSOM, and CAML.
• Experience with PowerApps development, including canvas and model-driven apps.
• Familiarity with Power Automate (Flow) and other Office 365 services.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work independently and manage multiple tasks simultaneously.

Responsibilities:

• Collaborate with cross-functional teams to understand project requirements and user needs.
• Design and develop iOS applications using Swift programming language and iOS SDK.
• Implement clean and maintainable code adhering to coding best practices.
• Integrate RESTful APIs and third-party libraries into the applications.
• Ensure the performance, quality, and responsiveness of the applications.
• Identify and fix bugs, and improve application performance and stability.
• Conduct thorough testing to verify the functionality and usability of the applications.
• Stay updated with the latest iOS development trends, technologies, and best practices.
• Collaborate with designers to create visually appealing and user-friendly interfaces.
• Provide accurate project estimates and deliver projects on time.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as an iOS Developer, with a strong portfolio of iOS applications.
• Proficiency in Swift programming language and iOS SDK.
• Experience with UIKit, Core Data, Auto Layout, and other iOS frameworks.
• Knowledge of RESTful APIs and JSON parsing.
• Familiarity with version control systems such as Git.
• Solid understanding of the full mobile development life cycle.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork abilities.
• Ability to work independently and meet project deadlines.
• Experience with Objective-C and hybrid mobile app frameworks (e.g., React Native) is a plus.

Responsibilities:

• Lead the implementation and customization of IBM Sterling Order Management System (OMS).
• Gather and analyze business requirements to design efficient order management solutions.
• Configure and customize IBM Sterling OMS components, including orchestration processes, rules, and workflows.
• Integrate IBM Sterling OMS with other enterprise systems and external applications.
• Collaborate with cross-functional teams to ensure successful system integration and delivery.
• Perform system testing, debugging, and troubleshooting to ensure the quality of implemented solutions.
• Provide support and maintenance of the IBM Sterling OMS environment.
• Monitor system performance and proactively identify and resolve issues.
• Create and maintain technical documentation, including system design and configuration.
• Stay updated with the latest IBM Sterling OMS features, patches, and best practices.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Proven experience as an IBM Sterling OMS Lead/Analyst or similar role.
• Strong knowledge of IBM Sterling Order Management System (OMS) architecture and components.
• Experience in customizing IBM Sterling OMS, including orchestration processes, rules, and workflows.
• Proficiency in Java/J2EE and related technologies.
• Understanding of web services (SOAP, REST) and XML/JSON data formats.
• Knowledge of database concepts and SQL.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work independently and manage multiple tasks simultaneously.
• IBM Sterling OMS certification is a plus.

Responsibilities:

• Design and develop Tableau dashboards and reports based on business requirements.
• Create visually appealing and interactive data visualizations using Tableau.
• Develop SQL queries, stored procedures, and functions to extract, transform, and load data.
• Optimize SQL Server databases for performance and scalability.
• Perform data analysis and validation to ensure data accuracy and integrity.
• Collaborate with stakeholders to gather and understand data requirements.
• Translate business requirements into technical specifications.
• Perform data modeling and database design.
• Work with cross-functional teams to integrate Tableau dashboards into business applications.
• Provide technical support and troubleshooting for Tableau and SQL Server-related issues.
• Stay updated with the latest Tableau features, SQL Server versions, and data visualization best practices.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Proven experience as a Tableau SQL Server Developer or similar role.
• Strong proficiency in Tableau Desktop and Tableau Server.
• Experience in designing and developing interactive dashboards and reports using Tableau.
• Expertise in SQL Server database development, including SQL queries, stored procedures, and functions.
• Knowledge of data modeling and database design principles.
• Familiarity with data warehousing concepts and ETL processes.
• Strong understanding of data visualization best practices and principles.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work independently and manage multiple tasks simultaneously.
• Tableau Desktop and SQL Server certifications are a plus.