Open Positions


  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
  • 10+ years of overall software development experience, demonstrating a deep understanding of computer science principles, data structures, algorithms, and object-oriented software design.
  • 5+ years of experience as a Full Stack Engineer with a strong focus on coding in C#/.NET.
  • Proficiency in REST, Git, microservices, and Docker is required.
  • 2-3 years of hands-on development experience with Front-end technologies, specifically coding in Dart or JavaScript, and familiarity with React and Redux.
  • Proven ability to debug code, identify errors, and implement improvements to enhance overall code quality and performance.
  • Experience working with Amazon Web Services (AWS) or other cloud-based infrastructure is highly desirable.
  • Previous experience working in an Agile development environment, with a solid understanding of Agile methodologies and practices.
  • Excellent communication skills, both written and verbal, to effectively convey ideas, requirements, and solutions to team members and stakeholders.
  • Strong team player with the ability to collaborate effectively with colleagues.
  • Previous experience working with and managing offshore teams is a significant advantage.


  • Act as a senior-level contributor to ongoing projects, employing various programming languages and technologies as needed.
  • Debug and troubleshoot issues as they arise, providing prompt and effective resolutions.
  • Conduct code reviews and support quality assurance efforts for code written by other engineers.
  • Establish key metrics to identify project problems, propose innovative solutions, and drive successful resolutions.
  • Engage with support teams to triage and resolve production issues in a timely manner.
  • Participate in team Agile ceremonies to ensure efficient project execution and delivery.
  • Serve as a liaison between onshore and offshore resources, facilitating effective communication and collaboration.
  • Coach and assist in managing issues with offshore resources, addressing communication or performance challenges to foster a cohesive team environment.

Interview Process: The interview process will consist of 2-3 rounds of technical interviews.

  • Experience:
    • 5+ years of core experience in Linux and Windows operating system management


  • Excellent English written and verbal communication skills, including active listening and the ability to clearly summarize issues both in writing and verbally
  • Relevant degree or diploma in Information Systems or Information Technology
  • Ability to work a 24x7 schedule
  • Passion, ambition, and drive to work in an extremely demanding customer service environment
  • Demonstrated ability to work under pressure
  • Good customer orientation, including the ability to quickly build rapport and trust and influence an audience through effective communication
  • Excellent problem-solving skills with a highly logical and well-organized approach to issue analysis and resolution
  • Good judgment skills with a strong sense of urgency and attention to detail
  • Availability outside of working hours to promptly resolve emergency issues
  • Excellent critical thinking and problem-solving skills
  • Patient and professional attitude with a can-do mindset

Required Skills:

  • Hands-on experience in installing and configuring Linux and Microsoft servers
  • In-depth knowledge of Linux distributions such as RedHat, CentOS, Debian, etc.
  • Broad knowledge of setting up Windows operating systems
  • Hands-on experience with MySQL and/or MariaDB
  • Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP, and SNMP
  • Ability to maintain and monitor patch releases, devise patch installation procedures, and keep all systems up to date following NIST and CIS standards
  • Ability to test new software, maintain patches for management services, and conduct audits on all security procedures
  • Experience in Shell, Perl, and/or Python scripting
  • Knowledge of operating Tenable Nessus scans and remediation practices (good to have experience only)
  • Operating knowledge of
  • Ability to create technical documents, drawings, how-to guides, and other deliverables

Job Responsibilities:

  • Managing Windows, Linux, or Mac systems
  • Upgrading, installing, and configuring application software and computer hardware
  • Troubleshooting and providing technical support to employees
  • Creating and managing system permissions and user accounts
  • Performing regular security tests and security monitoring
  • Maintaining networks and network file systems
  • Using software like Tenable Nessus to assess and evaluate servers and data to identify vulnerabilities caused by weaknesses or flaws in software and hardware that could expose the infrastructure to a security breach
  • Investigating, tracking, and remediating vulnerabilities identified in vulnerability scan results
  • Opening support tickets with vendors and collaborating with vendor support engineers
  • Administering and maintaining network infrastructure, including routers, switches, firewalls, IPS, NAC, VPNs, network monitoring, and network devices
  • Supporting the implementation of policies and procedures to ensure consistent provisioning, uptime, regulatory compliance, and data protection
  • Providing on-call support for infrastructure and network issues


  • Configure and maintain Checkpoint firewall solutions to secure and manage access to our network.
  • Implement backup, log monitoring, and packet capture troubleshooting procedures.
  • Monitor and maintain firewall systems to ensure proper functionality and troubleshoot any issues that may arise.
  • Collaborate with other security teams to integrate Checkpoint firewall solutions with intrusion detection/prevention systems (IDS/IPS), VPN, and SIEM.
  • Develop and enforce firewall policies and procedures to ensure compliance with security and regulatory requirements.
  • Identify gaps in security and propose solutions to increase efficiency and effectiveness.
  • Stay updated with the latest developments and advancements in firewall technology and recommend new solutions as appropriate.


  • Excellent written and verbal communication skills in English, including active listening and the ability to clearly summarize issues.
  • Relevant degree or diploma in information systems or information technology.
  • Ability to work a 24-hour shift when required.
  • Passion, ambition, and drive to work in an extremely demanding customer service environment.
  • Demonstrated ability to work under pressure.
  • Good customer orientation, quickly building rapport and trust, and influencing an audience to arrive at the best solution.
  • Excellent problem-solving skills, applying a logical and organized approach to issue analysis and resolution.
  • Strong judgment skills with a sense of urgency and attention to detail.
  • Superior critical thinking and problem-solving abilities.
  • Professional and patient demeanor with a can-do attitude.

Preferred Skills (Experienced):

  • Configuring and maintaining ACLs.
  • Configuring and troubleshooting VPNs.
  • Implementing backup, log monitoring, and packet capture troubleshooting procedures.
  • Maintaining Checkpoint firewall solutions.
  • Configuring and managing Checkpoint firewall components such as Security Management Server and Security Gateway.
  • Creating and managing firewall policies and procedures for security and regulatory compliance.
  • Integrating Checkpoint firewall solutions with intrusion detection/prevention systems (IDS/IPS).
  • Knowledge of SIEM and security incident management.
  • Demonstrable experience in network security.
  • Identifying gaps in security and proposing solutions to increase efficiency and effectiveness.
  • Staying current with new developments and advancements in firewall technology and recommending new solutions.


  • Good understanding and knowledge of implementing and maintaining Checkpoint firewall solutions.
  • Strong understanding of security and regulatory compliance requirements.
  • Experience with Checkpoint firewall components such as Security Management Server, Security Gateway, and Smart Console.
  • Experience with integrating Checkpoint firewall solutions with other security systems such as IDS/IPS, VPN, and SIEM.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Strong written and verbal communication skills.
  • Strong knowledge of Windows and Unix operating systems.
  • Checkpoint firewall certification is a plus.


  • Design and develop integrations between diverse applications and data sources using integration platforms such as Workato, MuleSoft, Zapier, etc.
  • Create and maintain APIs for seamless data exchange and communication between systems.
  • Write custom code and scripts in programming languages such as Java, Python, or JavaScript to handle complex integration scenarios.
  • Perform data mapping and transformation to ensure accurate data flow between different formats and systems.
  • Troubleshoot and resolve integration issues, identifying root causes and implementing effective solutions.
  • Collaborate with cross-functional teams including software developers, database administrators, and business analysts to gather integration requirements and ensure alignment with business needs.
  • Ensure the security and privacy of data during integration processes, following best practices for data protection.
  • Keep up-to-date with the latest integration tools, technologies, and industry trends to continuously enhance integration capabilities.
  • Participate in project planning, providing estimates and contributing to project timelines and milestones.
  • Provide technical guidance and support to team members and stakeholders regarding integration strategies and best practices.


  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience as an Integration Developer or similar role, with hands-on experience working with integration platforms like Workato, MuleSoft, Zapier, etc.
  • Strong proficiency in programming languages such as Java, Python, JavaScript, etc.
  • Familiarity with RESTful and SOAP APIs, as well as data formats like JSON and XML.
  • Experience with data mapping, transformation, and manipulation.
  • Solid understanding of databases, SQL, and data modeling.
  • Problem-solving skills and the ability to analyze complex integration challenges.
  • Knowledge of cloud services and platforms (e.g., AWS, Azure, Google Cloud) is a plus.
  • Excellent communication and collaboration skills to work effectively with multidisciplinary teams.
  • Attention to detail and a commitment to delivering high-quality integrations.
  • Strong project management skills and the ability to work within project timelines.
  • A continuous learning mindset to stay updated with evolving integration technologies.


  • Design, develop, and maintain advanced and complex SQL queries to extract, manipulate, and analyze data from various databases and data sources.
  • Optimize database performance and ensure high availability by fine-tuning SQL queries and implementing indexing strategies.
  • Collaborate with cross-functional teams to understand data requirements, business logic, and reporting needs, and translate them into efficient SQL solutions.
  • Create and maintain efficient database schemas, tables, views, and stored procedures to support application development and data integration.
  • Troubleshoot and resolve database-related performance issues, data integrity problems, and other data-related challenges.
  • Utilize your expertise in data warehousing concepts and ETL processes to design and implement data pipelines for data transformation and integration.
  • Perform data profiling, data validation, and data cleansing to maintain the accuracy and quality of the data stored in databases.
  • Stay up-to-date with the latest advancements in SQL technologies and best practices, recommending and implementing improvements to existing database systems.


  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Proven track record of at least [number of years] years of experience as a SQL Developer/Engineer, handling complex SQL queries and working with large datasets.
  • Expert-level knowledge of SQL and hands-on experience with various database management systems (e.g., Microsoft SQL Server, Oracle, MySQL, PostgreSQL).
  • Strong understanding of database design principles, data modeling, and data normalization.
  • Proficiency in performance tuning, query optimization, and indexing strategies to achieve optimal database performance.
  • Experience with data warehousing concepts, ETL processes, and data integration techniques.
  • Excellent problem-solving skills and the ability to analyze complex data-related issues.
  • Strong communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.

Preferred Qualifications:

  • Master's degree in Computer Science, Information Technology, or a related field.
  • Experience with big data technologies and distributed databases (e.g., Hadoop, Spark, NoSQL databases).
  • Familiarity with data visualization tools (e.g., Tableau, Power BI) to create insightful reports and dashboards.
  • Certifications in SQL or database management technologies.

Key Responsibilities:

  • Design, develop, and maintain data solutions that align with cloud architecture principles and emphasize scalability.
  • Collaborate with cross-functional teams to gather and understand data requirements, ensuring effective communication of technical concepts.
  • Utilize your strong data warehousing knowledge to design and implement robust data storage solutions.
  • Employ advanced SQL and Python skills to create efficient and optimized data workflows.
  • Develop and maintain ETL processes using various tools to ensure data integrity and reliability.
  • Contribute to data modeling efforts, enhancing the accuracy and effectiveness of data representation.
  • Leverage cloud data technologies such as AWS Redshift or Databricks to enhance data processing capabilities.
  • Utilize your problem-solving and debugging skills to address technical challenges as they arise.
  • Work closely with the cloud team to integrate data solutions seamlessly within the AWS environment.
  • Participate in code reviews and provide constructive feedback to maintain code quality.

Key Requirements:

  • B.S. or M.S. in Computer Science, Software Engineering, or a related field.
  • 5+ years of practical experience designing and building data solutions in a commercial setting.
  • Strong grasp of data warehousing concepts and best practices.
  • Proficiency in advanced SQL and Python programming.
  • Extensive experience in ETL processes using various tools.
  • Preferred experience in data modeling techniques to ensure effective data representation.
  • Familiarity with cloud data lakes, particularly AWS Redshift or Databricks (preferred but not required).
  • Previous exposure to public cloud environments, with AWS experience being advantageous.
  • Excellent communication skills to effectively collaborate across teams.
  • Strong problem-solving abilities and a knack for debugging technical issues.

Key Responsibilities:

  • Develop and design ServiceNow reports and dashboards to meet business requirements.
  • Collaborate with various teams to gather reporting requirements and translate them into actionable insights.
  • Analyze data trends and present findings in a clear and concise manner using Excel and PowerPoint.
  • Work closely with project managers and teams to provide reporting support for Infrastructure Managed services contracts and projects.
  • Maintain data accuracy and integrity in all reporting activities.
  • Identify opportunities for process improvements and automation in reporting workflows.
  • Stay up-to-date with industry best practices and trends related to reporting and analytics.

Required Skills:

  • Expert-level proficiency in ServiceNow reporting and dashboard creation.
  • Strong command of Microsoft Excel and PowerPoint for data analysis and presentation.
  • Experience in working with Infrastructure Managed services contracts and projects.
  • Excellent analytical and problem-solving skills.
  • Effective communication and collaboration skills.
  • Detail-oriented with a focus on data accuracy.

Preferred Skills:

  • Familiarity with MS Project for project management.
  • Certification in ServiceNow reporting or related fields is a plus.

About the Team: The Procurement Enablement team provides horsepower, expertise, and governance around initiatives, customer experience, and readiness efforts across the Global Procurement Organization (GPO), which includes Procurement Operations, Strategic Sourcing, Procurement Center of Excellence, and Procurement Enablement. To simply put it, we make sure our workmates have what they need to do their best work. We are committed to working hard, having fun, and making an impact!

About the role: The ideal candidate for this role has a great attitude, is detail-oriented, and learns quickly. This individual will champion the culture and VIBE of the GPO organization while supporting the team in achieving organizational goals.

Responsibilities include but are not limited to:

  • Organize, prioritize, and coordinate multiple work activities with the ability to meet deadlines.
  • Support training and communications to provide onsite logistics and other project coordination needs within enablement, including All Hands meetings, trainings, etc.
  • Partner with program managers to collect data and measure the effectiveness of enablement initiatives.
  • Coordinate GPO new hire onboarding program and related tasks to enhance the new hire experience, including updating materials, sending welcome emails, and distributing team swag.
  • Update and maintain enablement resources.
  • Assist with distributing, analyzing, reporting customer satisfaction surveys, internal newsletters, etc.
  • Collaborate with the team to plan, execute, iterate, and improve enablement programs. Assist in creating materials including presentation slides, newsletters, etc.
  • Support team initiatives, including employee events, team offsites, special projects. Champion the vibe and culture of the GPO organization across our global hubs.
  • Create and manage the Global Procurement Office events calendar.
  • Provide operational support for the Procurement Enablement team.

About You: Preferred knowledge and experience:

  • Minimum 5 years work experience in a corporate setting.
  • Experience working in a fast-paced, dynamic organization.
  • Flawless execution of administrative activities, with high attention to detail, organization, and process.
  • Strong Google Suite skills and other commonly used corporate desktop and cloud applications.
  • Strong teamwork skills; and ability to offer suggestions and improvements to process and work effectively with all personalities.
  • Social media evangelist. Must actively participate in a variety of social media activities.
  • Excellent communication skills in multiple mediums.
  • Proven skills in aligning quickly to changing priorities.
  • Experience in event planning and/or project management.
  • Creative self-starter, proactive, and results-oriented.
  • Strong relationship management skills.
  • Ability to be flexible in response to changing priorities and needs.

Education: Bachelor’s degree required and/or relevant experience.

About the Team: The Procurement Readiness team plays a pivotal role in supporting the Global Procurement Office (GPO) by providing assistance to various key units including Procurement Operations, Strategic Sourcing, Procurement Center of Excellence, and Procurement Enablement teams. We are dedicated to ensuring that the GPO teams have the necessary resources to excel in their endeavors. Our ethos is built on hard work, enjoyment, and a commitment to making a meaningful impact.

Role Overview: We are in search of a seasoned program manager with a rich background in training and development. We seek an individual who is deeply enthusiastic about fostering growth and nurturing careers. In this capacity, you will be tasked with constructing training programs and formulating strategies to enhance skills and propel career progression within the Global Procurement team. Your role will entail close collaboration with leadership to pinpoint specific proficiency gaps and devise programs essential for fulfilling business objectives.

About You: The ideal candidate for this position is an initiative-taking individual who possesses a fervor for planning and aiding others in their career advancement. You are a creative and strategic thinker, genuinely passionate about charting out career trajectories for your peers. Proficiency in establishing a culture of trust, accountability, transparency, and efficacy to empower colleagues in realizing their utmost potential is second nature to you. You are dedicated to contributing to both team and organizational aspirations.

Key Responsibilities:

  • Partner with leaders to discern areas where Learning and Development can bolster the execution of critical people processes (e.g., Team Effectiveness, Career Development, Employee Engagement).
  • Formulate and oversee metrics for gauging success, furnish reports on KPIs, and evaluate overall program efficacy.
  • Demonstrate ingenuity in driving the adoption of recently launched projects and processes.
  • Provide support for change management initiatives within the organization.
  • Create comprehensive training curricula tailored to functional teams to ensure they possess the requisite skill sets aligned with business goals and objectives.

Preferred Qualifications:

  • Possess 5+ years of hands-on experience in training and development, coupled with a proven track record in designing and implementing training programs (specialization in Procurement is highly desirable).
  • Maintain an up-to-date familiarity with effective learning and development methodologies.
  • Exhibit proficiency with e-learning platforms and associated best practices.
  • Demonstrate exceptional project management, organizational, and time management capabilities, adept at managing diverse priorities and workloads, and demonstrate impeccable attention to detail.
  • Communicate effectively through both written and verbal means; display sharp business acumen.
  • Employ critical thinking and innovative problem-solving skills.
  • Foster rapport and establish trust at all organizational levels.


  • Bachelor's (BS) or Master's (MS) degree in Human Resources, Business Administration, Supply Chain, Operations, or a related field.

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